The hotel was very conveniently located right near Kumamoto station. The hotel staff were very friendly and helpful. Our beautiful view from our hotel room was the plaza in front of Kumamoto station and the main road, which was decorated with twinkling lights for the holidays. The hotel offered an included breakfast buffet, which was very popular. My daughter liked the quality of the shampoo and conditioner available in the bathroom.
Yuka
2025년 1월
The hotel staff were very professional and helpful. My rental car battery died and the staff assisted me to contact the rental car company. The location is excellent being next to the Kumamoto train station. The room had excellent view of the surrounds. The dining area at the lobby was available for guest use. Special thanks to the gentleman at the front office who spoke excellent English.
S
2025년 1월
I like the location, it's just right the corner of JR Kumamoto station; even with my big luggage, it takes no more than 7-10mins; depending on 1 traffic light we need to cross. And its very safe cos there is a small Police post beside the hotel. Check in very brief; they already have our reservation; and the hotel provides amenities at the lobby; so, you just take what you need. Breakfast was open air at the lobby, which serves quite a fair share of buffet of Japanese breakfast. I like the concept that the locals practice; after each meal; they would clean up the table for the next guests. Room is spacious and on my floor there is a vending machine for drinks as well.
Lee
2024년 1월
The location is excellent, just a 1-minute walk from Kumamoto Station. You can find food in the adjacent mall. The room is standard. Check-in is done using an automatic machine. Breakfast is served from 6:30 to 8:30 AM, with a simple style. Parking is in an elevator building next door, costing 500 yen per night. There are two pillows provided, but you can request more for the kids. Additional towels are available for 100 yen.
Bankenstein
2024년 10월
The location is very near to the station. The room we had was a double room, and the bed is firm and the duvet is warm. There is a coffee machine, ice machine, water dispenser in the lounge on the first floor. Breakfast was excellent, plenty of dishes to choose from and also bread. There are coin operated washing machines and dryers too on 1st floor. Overall, it is good value for money.
Tjoo
2023년 7월
The hotel is 5 min walking from JR Kumamoto station, and an easy starting point for every sightseeing in the city (easy to access public transportations). the room was as expected, with enough space for one person, and equipped with what you expect to find in an hotel like this in Japan. Toiletries are available at the reception. also good Japanese breakfast included in the price.
Sara
2025년 3월
Great staff, everyone was super friendly and helpful :) Room on the smaller side, but still fine. Breakfast did not have too many options, but the quality was okay and it was free. Location was perfect, right next to the train station.
Benedikt
2025년 1월
next to Kumamoto station. Self served breakfast while looked simple were full of variety and very efficient - food replaced, place cleaned up as soon as guests leave. This is not a luxury stay but stay here for convenience. Would definitely stay with the chain if they all run like this
Chong
2024년 1월
Location is great, within minutes of walking from Kumamoto Station. Consistent service and look and feel. Makes you feel "familiar" across different Toyoko Inn hotels across Japan.
Eileencheng
2024년 11월
The hotel is located next to Kumamoto train station, tram station, department store so it's super convenient location. Room is ordinary Japanese size but contained all you'll need and very clean. The view from my room (17th floor)is superb! You can lie in the bed and see Kumamoto city day and night vibes. Free breakfast is available at hotel lobby with was not enough capacity, so they provided food container to have breakfast at your room. A female receptionist is really helpful, she can't speak English well so we use Google translator but her attitude is great Parking lot is automatic parking building with additional fee 500 yen per night. Overall is great value. Recommend!
Montakarn
2023년 5월